In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. Warranty period for Razer Firefly HyperFlux is 2 years. Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. The Razer Extended Warranty does not apply to batteries. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. If you are a customer outside of the U.S. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Please consult the product documentation provided by the product manufacturer for details. If you need product or warranty support with your third-party product, please contact the product manufacturer.
Razer does not offer a warranty for third-party products. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Refurbished products not purchased from will have a 90 day warranty period. Refurbished Products purchased from will have the lesser of a 1 year warranty period or the warranty period as stated above. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Razer Rechargeable Batteries for Wireless DevicesĪll new Products will have the Warranty Periods listed above, subject to applicable local law. Razer Speaker Systems and Broadcaster Devices You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). Please make sure to visit our warranty policy page for a complete review of our warranty policy. Right-click on the sound icon and click on “Sound Control Panel” and select “Razer USB Sound Card”. If you are using Windows 10 build 2004, use the sound troubleshooter. Right-click on the sound icon and click on “Sound Control Panel” and select your internal sound card.Įnsure that the Razer USB Sound Card and the 3.5mm jack are properly plugged in. If you are using another build of Windows 10, navigate to the “Sound Control Panel” and test the speakers. Right click on the volume icon and click “Troubleshoot sound problems” to start and follow the troubleshooter recommendations. If you are using Windows 10 build 2004, try the sound troubleshooter.
Ensure you have selected the correct playback audio device. To rule out any source issues, connect your Razer BlackShark V2 to a different audio source.Įnsure the source volume is not set to zero. Rotate the volume knob to increase/decrease the volume as shown below: It does not store any personal data.Ensure that the volume control is not turned all the way down. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly.
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